How we guarantee you get the bathroom of your dreams for less at BathEmpire...
1. Great quality at affordable prices ï¿½ with a 10 year warranty.
At BathEmpire, we are passionate about quality, and equally passionate about offering competitive prices.
The range of products we sell are manufactured to our own specification and are sourced from the highest quality suppliers. And what is more, to confirm our confidence, we offer a 10 year warranty on all our products as standard. Find out more here..
We just offer the highest quality products at the lowest price - guaranteed!
2. Deliver a remarkable service from a knowledgeable team.
Are you frustrated when you cannot access accurate information about the product you want to purchase? At BathEmpire, we make sure you have all the information you need.
To give an idea of the product in action, videos are included on our website, as well as a series of photographs. To ensure it is the right purchase, we even include PDF documents featuring the precise measurements of every aspect of the product, leaving you in no doubt. What is more, the whole of our team undergo a week of product training, followed by continual training sessions to maintain up-to-date industry knowledge.
There are no pushy salesmen at BathEmpire, simply a knowledgeable team on hand to answer your queries and make your life simple. If you require more information or advice, simply get in touch with our customer service team.
3. Make it easy for you to complete your purchase.
When looking to buy online, you want it to be speedy, simple and secure. At BathEmpire, we offer a streamlined checkout process so you can complete your order as quickly as possible. Thereï¿½s no need to create an account. Just enter the relevant payment information and youï¿½re done.
And with enhanced payment protection, all your data remains fully encrypted - meaning you can relax in the knowledge that your order is just moments away!
Should you find that the products ordered do not match your expectations, we offer a 7 day refund policy. No fuss. No problem.
4. Listen to our customers to find out how we can improve.
We pride ourselves on offering you the best customer service. Following customer demand, we have streamlined our operations putting you first.
The BathEmpire.com website has been designed specifically to get you to the product you want as quickly as possible. Once there we make sure you have all the information you need as accessible as possible.
You suggested a faster online response as it was the most convenient contact method. We improved our e-mail, responding to your queries within 2 hours* You wanted to collect your goods directly from us. We made our address easily available:
Unit H2, Grovelands Industrial Estate Longford Road, Exhall Coventry CV7 9ND United Kingdom
Should you have any problems please contact us immediately and we will endeavour to find a solution as quickly as possible.
*during standard business hours