Buy in confidence
How do we know our products will last this long?
Click the links below to learn about the production techniques we use:
- Mixer Shower warranty details
- Towel Radiator warranty details
- Bathroom &: Kitchen Tap warranty details
- Bath warranty details
- Mirror Cabinet warranty details
What does this mean for you?
In the very unlikely event that one of our products is faulty, you can return it to us for a replacement, up to 10 years after you bought it.
As you will no doubt be using your BathEmpire product on a regular basis, overtime it will pick up some signs of wear-and-tear. This warranty will cover you for faults that are due to manufacture.
If your item does become faulty...
There are a number of reasons why your item might not be working as well as it did when you first bought it. It's very possible we may be able to solve your issue without you have having to return your item.
Your first step would be to contact our customer service team. If they are unable to solve the problem over the phone they will ask you to return the item for an inspection.
Once the item is found to be faulty we will arrange for a replacement part to be sent out to you and your delivery charge will be refunded.
Unfortunately we are unable to offer a 10 year warranty on the bulbs in our LED shower heads. We will cover the shower head itself, but because of the nature of this product we will not be able to offer a 10 year warranty on the life of the bulbs.
If you would like more details on our 10 year warranty, please contact a member of our team.